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Ver ofertas empleo

Ofertas de empleo de wibit consulting amp services wibitcs

103 ofertas de trabajo de wibit consulting amp services wibitcs


Customer Support Agent with Italian (Lisbon)
Wibit Consulting & Services (WibitCS)
Sin especificar
Hace 3h

In collaboration we are working with a leading multinational technology BPO business which is looking to recruit an Italian-speaking Customer Support Agent for their offices in Lisbon.

Location: Lisbon, Portugal

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

  • Assist creators of a video content platform using multiple channels as assigned depending on the need (incoming telephone calls, emails and chat)
  • Identify issues the clients are facing, handle complaints, provide solutions and alternatives, guide customers within the time limits
  • Use cheat sheets, guides and protocols provided during the training
  • Ensure customer satisfaction and provide professional customer support
  • Identify when the issue should be re-assigned to another department
  • Collaborate with other agents or teams in case of more complex cases
  • Document each action taken in a CRM system in detail.

REQUIREMENTS:

  • Native/fluent in Italian, both oral and written. Fluent in English (at least B2 level)
  • Possess excellent writing and verbal communication skills to simplify technical language for non-technical users ?
  • A resourceful and stress-resilient personality that can adapt and remain calm in all situations
  • Good listening skills and ability to empathize with others
  • Ability to solve issues in a timely manner
  • Ability to work independently while being a team player at the same time
  • Ability to cover shift rotation and be on time at the office.

BENEFITS:

  • Excellent remuneration package based on experience, skills and performance
  • Be part of a dynamic and creative team with a positive and friendly atmosphere
  • Guidance and tools to reach your full potential
  • Meal allowance
  • Private health insurance
  • Yearly performance bonus
  • Relocation allowance and assistance.


Departamento: Information & Technology
Jornada sin especificar
Otros contratos
Salario sin especificar
IT Manager (Belgrade)
Wibit Consulting & Services (WibitCS)
Sin especificar
Hace 3h

In collaboration we are working with a leading B2B solution provider who is looking to recruit a IT Manager to join their team in Belgrade.

Location: Belgrade, Serbia

Employment type: Full-time

Work model: on-site

Benefits: base salary.

DUTIES AND RESPONSIBILITIES:

  • Oversee firewalls, routers, switches, servers, and storage systems
  • Configure and troubleshoot network devices (VLANs, BGP, OSPF, NAT, VPN)
  • Ensure secure firewall configurations, access control, and manage DHCP, DNS, and load balancing
  • Monitor and optimize network performance for routing, switching, and wireless systems
  • Address network bottlenecks and ensure reliable, scalable network operations
  • Maintain physical and virtual servers (Windows & Linux) to ensure smooth operations
  • Focus on Linux (Ubuntu), handling updates, package management, and kernel optimization
  • Manage backups, disaster recovery, and failover procedures to protect infrastructure
  • Implement and enforce security protocols for firewalls, VPNs, and intrusion detection systems
  • Regularly assess risks and ensure compliance with industry standards
  • Lead a team of IT professionals and ensure 24/7 system availability
  • Manage on-call rotations, incident responses, and foster a culture of proactive maintenance
  • Plan and execute IT infrastructure projects like system upgrades and migrations
  • Collaborate with cross-functional teams, managing budgets, timelines, and resources.

REQUIREMENTS:

  • 5+ years in IT infrastructure management or a related role
  • Fluent in English both verbal an written
  • Bachelor's degree in IT, Computer Science, or a similar field
  • Expertise in network hardware (firewalls, routers, switches), advanced networking protocols (BGP, OSPF, NAT, VLANs), network security, and Linux systems (preferably Ubuntu)
  • Proven ability to manage 24x7 IT environments, with excellent leadership, communication, and project management skills
  • Cisco Certified Network Professional (CCNP) – an advantage
  • Certified Information Systems Security Professional (CISSP) – an advantage
  • Microsoft Certified: Azure Administrator – an advantage
  • ITIL Foundation – an advantage
  • Flexible and adaptable
  • Problem solver.

BENEFITS:

  • Competitive salary package
  • Paid training to equip you with the company’s standards and best practices
  • Private health insurance
  • Career development opportunities in a leading international tech company, with continuous learning and growth.


Departamento: Information & Technology
Jornada sin especificar
Otros contratos
Salario sin especificar
Video Content Moderator with German
Wibit Consulting & Services (WibitCS)
Porto, Zamora
Hace 8h

In collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit a German-speaking Video Content Moderator for their office in Porto. 

Location: Porto, Portugal

Employment type: Full-time

Remuneration: Base salary. 

DUTIES AND RESPONSIBILITIES:

  • Review user reports regarding video content on a streaming platform
  • Review sensitive content, sometimes involving graphic or disturbing subject matter
  • Audit and update content
  • Maintain broad knowledge of client products and/or services
  • Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy.

REQUIREMENTS:

  • Native or Fluent in German (level C2), and C1 English level written and spoken
  • 6 months of experience in a relevant field is preferred
  • Ability to cover weekly shift rotation including occasional nights and weekends
  • Tolerance to sensitive content in videos
  • Strong computer skills
  • Customer service orientation with an effective, pleasant, and professional communication style as well as patience
  • Quick learning and adaptability to new processes and concepts
  • Tolerance for repetitive work in a fast-paced work environment
  • Analytical mindset with strong attention to detail
  • Ability to work as a team member, as well as independently.

BENEFITS:

  • Relocation assistance for candidates coming from abroad
  • International community
  • Modern office in a city center with open spaces, easy to access with public transportation
  • Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
  • Support from your colleagues with coaching and mentoring opportunities
  • Health and Wellbeing initiatives
  • Monthly meal allowance and much more!


Departamento: Information & Technology
Jornada sin especificar
Otros contratos
Salario sin especificar
Senior Account Strategist with German (Dublin)
Wibit Consulting & Services (WibitCS)
Dublin
Hace 8h

In collaboration we are searching for an Senior Account Strategist with German, to join our client's team in Dublin. Our client is a leader in outsourced inside sales, outsourced partner enablement, and outsourced customer success team

Location: Dublin, Republic of Ireland

Work model: hybrid (at least 1 day per week at the office or remote) or fully remote from anywhere in Republic of Ireland

Employment type: Full-time

Remuneration: Base salary + bonus.

DUTIES AND RESPONSIBILITIES:

  • Support pre-launch activities, including asset coordination, insertion order generation, and deal desk approvals
  • Collaborate with the AdOps team to gather assets, build campaigns, and deliver client-ready launch reports or screenshot decks
  • Track and report on campaign progress, providing updates and recommendations to meet performance goals
  • Optimize campaigns daily and weekly, analyzing data to generate actionable insights
  • Develop polished wrap reports and quarterly business reviews for advertisers
  • Provide direct support to clients via Zoom, email, and Slack, and cover Account Managers’ duties as needed
  • Lead client meetings, troubleshoot issues, and advocate for client and account manager needs.

        REQUIREMENTS:

        • Proven experience in direct sales, account management, and marketing
        • Strong grasp of performance and brand advertising metrics
        • Fluent in German with advanced proficiency in both spoken and written communication. Fluent in English
        • Expertise in Excel and/or Google Sheets with a focus on delivering actionable insights
        • Familiarity with insights platforms like Comscore and Brandwatch
        • Experience in creating reports and dashboards from multiple data sources
        • Knowledge of digital measurement solutions
        • Ability to build strong relationships with Sales partners
        • Exceptional communication and collaboration skills
        • Detail-oriented with a strong QA mindset.

          OFFER:

          • Excellent remuneration package based on experience, skills and performance
          • Be part of a dynamic and creative team with a positive and friendly atmosphere
          • Guidance and tools to reach your full potential
          • Structured training and career development plans
          • Paid Childcare/Dependent Care
          • Education Reimbursement
          • Comprehensive VHI cover from day one
          • Bike-to-Work Scheme/TaxSaver Leap Card Scheme
          • Personal Hardship Loan Program
          • 24/7 Employee Assistance Program and Modern Health App
          • And many others!


          Departamento: Sales
          Jornada sin especificar
          Otros contratos
          Salario sin especificar
          Gaming Presenter with Indonesian (Bucharest)
          Wibit Consulting & Services (WibitCS)
          Sin especificar
          Hace 8h

          In collaboration we are working with a leading B2B solution provider who are looking to recruit Indonesian speaking Game Presenters for their Gaming studios in Bucharest, Romania

          Location: Bucharest, Romania

          Employment type: Full-time

          Remuneration: Base salary + bonuses (including visa, flights, relocation and ongoing accommodation)

          DUTIES AND RESPONSIBILITIES:

          • Host and deal a variety of casino games in a studio while live on camera for real players in a rotating shift work environment
          • Interact with, and provide an engaging and rewarding experience for live players
          • Provide an excellent service to the clients
          • Maintain the highest professional standards.

          REQUIREMENTS:

          • Native/fluent in Indonesian, both oral and written. Fluent in English
          • Minimum of 1 - 2 years' previous work experience in a service-related industry (at least part-time) is ideal but not necessary
          • Have a strong work ethic, be open to learning new things
          • A desire to provide exceptional customer service
          • Excellent communication skills
          • Positive, pro-active approach to work, with a flexible can-do attitude
          • A sense of responsibility and aspire to be the best at what you do
          • The ability to work as part of a wider team and be adaptable to changing business needs – this could include changing shift patterns and providing cover for colleagues
          • To be an entertainer at heart
          • Being a mature and hardworking individual who works well as part of a team in a fast-paced environment
          • Previous international experience with a right to work in the EU is a plus but not necessary.

          BENEFITS:

          • Excellent remuneration package based on experience, skills, and performance
          • Be part of a dynamic international team with positive and friendly atmosphere
          • Guidance and tools to reach your full potential
          • Paid training
          • Performance bonuses
          • Free night shift taxi service to and from the studio
          • Free gym membership
          • Relocation support.


          Departamento: Information & Technology
          Jornada sin especificar
          Otros contratos
          Salario sin especificar
          Customer Success Officer with German (Limassol)
          Wibit Consulting & Services (WibitCS)
          Sin especificar
          Hace 8h

          In collaboration we are working with a multinational financial services company specializing in online trading that is seeking to onboard a Customer Success Officer (German Speaking) to join their team.


          Location: Cyprus, Limassol

          Work model: on site

          Employment type: Full-time

          Remuneration: Base salary quarterly Bonuses, depending on experience.

          DUTIES AND RESPONSIBILITIES:

          • Assist clients worldwide through live support and handle customer requests through chats and emails in different languages
          • Answer emails, assist with opening of client accounts, amend existing accounts, maintain client records
          • Demonstrate impeccable telephone etiquette and management
          • Handle back office queries
          • Support clients with technical and troubleshooting issues
          • Report to the management
          • Deal with all departments to resolve issues
          • Provide support and troubleshooting on Libertex and MT4 Trading Platforms
          • Liaise with the Compliance Officer regarding complaints and approval of accounts
          • Provide all relevant information to clients regarding documents and materials for becoming a client
          • Handling client inquiries appropriately and ensuring that high-level service is provided
          • Promoting available products and services to clients
          • Developing and maintaining excellent relationships with prospective and existing clients
          • Contributing to team effort by achieving targeted results
          • Assist with other duties as needed from time to time

          REQUIREMENTS:

          • Degree in Business Studies or any other related field
          • Previous experience in a similar position will be considered as a major advantage
          • Excellent command of the German and English language is a must. Knowledge of any other languages will be considered as an advantage
          • Excellent spoken and written communication skills
          • Ability to work efficiently under pressure
          • Excellent computer skills (Microsoft Excel and Word)
          • Knowledge of MetaTrader platforms will be considered as an advantage
          • Ability to work rotational shifts from 09:00 to 18:00, 10:00 to 19:00, and 12:00 to 21:00, Monday to Friday

          BENEFITS:

          • 24 working days annual leave
          • Comprehensive Global Medical Insurance Plan, with coverage for the employee and their immediate family from day one
          • Udemy Business unlimited membership
          • Company discount card with access to various goods and services
          • Corporate events and team-building activities
          • Professional and personal development opportunities in a fast-growing environment


          Departamento: Information & Technology
          Jornada sin especificar
          Otros contratos
          Salario sin especificar
          Game presenter and shuffler with Italian (Bucharest)
          Wibit Consulting & Services (WibitCS)
          Sin especificar
          Hace 8h

          In collaboration we are working with a leading B2B solution provider who are looking to recruit Italian-speaking Game Presenters for their Gaming studios in Bucharest, Romania

          Location: Bucharest, Romania

          Employment type: Full-time

          Remuneration: Base salary + bonuses (including flights, relocation and ongoing accommodation)

          DUTIES AND RESPONSIBILITIES:

          • To be “the face” of the company delivering expert knowledge and superior gaming quality
          • To represent and maintain the company brand by consistently adhering to the company presentation and grooming policy
          • To present all games in the required professional manner, showcasing exceptional presenting skills at all times in line with the company performance expectations
          • The ability to engage players
          • To maintain a professional level of technical proficiency in all games with the ability to remain fully aware of your performance at all times and ensure compliance with the Company brand guidelines
          • To have an active role in the company’s continuous improvement plan to achieve plans for future growth within the company

          REQUIREMENTS:

          • Native/fluent in Italian (C2), both oral and written. Fluent in English (C1)
          • Exceptional presenting skills
          • An enthusiastic and positive attitude with an outgoing personality
          • Must be able to maintain high energy levels for the duration of games that require a more animated performance
          • Flexibility of working hours and the ability to commit to a 24/7 service pattern
          • Must be reliable and have good attendance and timekeeping records
          • Attention to detail and excellent people skills are essential as this is a customer-facing role
          • Must be able to demonstrate the ability to think quickly and remain calm under pressure while maintaining accuracy, discipline and discretion

          BENEFITS:

          • Excellent remuneration package based on experience, skills, and performance
          • Be part of a dynamic international team with a positive and friendly atmosphere
          • Guidance and tools to reach your full potential
          • Paid training
          • Performance bonuses
          • Private health insurance
          • Free night-shift taxi service to and from the studio
          • Free gym membership
          • Relocation support.


          Departamento: Information & Technology
          Jornada sin especificar
          Otros contratos
          Salario sin especificar
          Video Content Analyst with Dutch (Lisbon)
          Wibit Consulting & Services (WibitCS)
          Sin especificar
          Hace 8h

          In collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit a Italian speaking Video Content Analyst for their offices in Lisbon.

          Location: Santos, Portugal

          Employment type: Full-time

          Remuneration: Base salary.

          DUTIES AND RESPONSIBILITIES:

          • Review user reports regarding website content
          • Daily content compliance monitoring and corrective measures application
          • Make well-balanced decisions and help resolve inquiries to defined policies and procedures
          • Propose solutions to improve the support of user community
          • Review sensitive content, sometimes involving graphic or disturbing subject matter.

          REQUIREMENTS:

          • Native/fluent in Dutch, both oral and written. Fluent in English (at least B2 level)
          • Able to cover 24/7 shift rotation
          • Excellent communicator with highly developed interpersonal skills
          • Quick learner and adaptable to learn new processes, concepts, and skills
          • Excellent organizational and time management skills
          • Analytical mindset with strong attention to detail
          • Able to objectively evaluate and classify the content.

          BENEFITS:

          • Excellent remuneration package based on experience, skills and performance
          • Be part of a dynamic and creative team with a positive and friendly atmosphere
          • Guidance and tools to reach your full potential
          • Meal allowance
          • Yearly performance bonus
          • Transportation allowance
          • Relocation allowance and assistance.


          Departamento: Information & Technology
          Jornada sin especificar
          Otros contratos
          Salario sin especificar
          Overseas Channel Market Director with Chinese (Nanjing)
          Wibit Consulting & Services (WibitCS)
          Sin especificar
          Hace 8h

          In collaboration we are looking for an Overseas Channel Market Director to lead the international channel strategies for home-end products such as routers and set-top boxes. This role will work closely with headquarters to achieve sales targets, optimize channel management, and drive market expansion in Europe and Latin America.

          Location: Nanjing/Shenzhen (Domestic Base) with long-term travel in Europe and Latin America

          Key Responsibilities:

          - Implement channel strategies and achieve sales targets for home-end products.

          - Collaborate with headquarters on market research, analyze data, gather customer feedback, and provide product improvement suggestions.

          - Develop, manage, and optimize the channel system to ensure effective operations.

          - Set and execute annual sales targets and marketing plans with channel partners.

          - Monitor channel sales and inventory, create monthly forecasts, and manage risk.

          Must-Have Experience:

          - 3+ years in distribution channel development for electronic products in Europe or Latin America.

          - Bachelor's degree or higher, fluent in English. Spanish or Portuguese is a plus.

          - Proven expertise in channel system development and management.

          Skills & Competencies:

          - Market analysis and inventory management skills.

          - Strong communication and leadership abilities.

          - Ability to manage complex channel systems and meet sales goals.

          - Clear thinking, proactive problem-solving, and attention to detail.

          Team Structure:

          The candidate will work directly with channel partners in Europe or Latin America, collaborating closely with the sales and marketing departments at headquarters.

          This role requires frequent travel and offers the opportunity to drive growth in new markets.



          Departamento: Sales
          Jornada sin especificar
          Otros contratos
          Salario sin especificar
          Client Service Manager with Dutch (Lisbon)
          Wibit Consulting & Services (WibitCS)
          Sin especificar
          Hace 8h

          In collaboration we are working with a leading tech company that is looking to recruit a Client Service Manager for their Lisbon office.

          The Service Manager is the primary interface responsible for daily management of contract compliance and administrative responsibility of the governance process.

          • Location: onsite in Lisbon, Portugal
          • Employment type: Permanent

          DUTIES AND RESPONSIBILITIES:

          • Conduct Service Management Reviews: In collaboration with key Client stakeholders, establish and maintain service management reviews to ensure Client’s services and performance are aligned with the Customer’s business plans
          • Coordinate regular contract reviews, capturing any areas for possible changes/updates and/or decision logs and providing these to the Account team for subsequent amendments/agreements/revisions.
          • Maintain visibility of overall Customer health, ensuring regular reviews with key stakeholders to care for any red flag issues, benchmarking on future opportunities and overall compliance of the contract.
          • Manage Customer enablement duties such as provider portal overview, training, access requests and ongoing Customer needs
          • Manage Service Level assessment, reporting and conduct analysis on the trends and patterns; Provide the SLA reporting. Collaborate with service assurance, delivery, and finance for recommendations and service improvement plans, when warranted
          • Review Key Performance Indicators (KPIs) and provide action plans, when necessary.
          • In tandem with Operations and Service Delivery and the Customer, continue to seek areas for process enhancements, streamlining and driving improved performance collectively.

          REQUIREMENTS:

          • Bachelor's / Masters degree or equivalent in a related field
          • Excellent knowledge of Dutch and English (C1)
          • Previous/Proven experience in Customer Success/Account Management (Ideally Telco/Finance/BPO)

          BENEFITS:

          • Permanent contract
          • Competitive salary
          • Private health and life insurance from day one in the company
          • Working hours: Monday to Friday
          • On-site Work Module
          • Meal allowance on card/voucher


          Departamento: Information & Technology
          Jornada sin especificar
          Otros contratos
          Salario sin especificar
          Customer Sales & Support Agent with Slovenian (Paphos)
          Wibit Consulting & Services (WibitCS)
          Sin especificar
          Hace 8h

          In collaboration we are working with a leading financial services company who are looking to recruit a Customer Sales & Support Agent with Slovenian for their Paphos office.


          Location: Paphos, Cyprus

          Employment type: Full-time

          Remuneration: Base salary + commission.

          DUTIES AND RESPONSIBILITIES:

          • Promote the company's products and service
          • Strong customer service orientation with excellent communication and interpersonal skills, able to build rapport and establish trust with customers
          • Increase chances of future sales
          • Ensure clients receive the highest level of service at any moment given
          • Assist customers via phone, email, and chat, providing detailed product information and resolving issues
          • Meet and exceed sales targets and goals
          • Collaborate with team members to achieve sales objectives
          • Work Monday to Friday, from 9:00 AM to 5:00 PM, with occasional additional hours during peak seasons.

          REQUIREMENTS:

          • Proficiency in Slovenian. B2 level in English (and higher)
          • Secondary education with a school-leaving examination or higher
          • Hardworking, independent, and resilient
          • Fast learner with a motivated, target-driven mindset
          • Excellent communication and interpersonal skills
          • No prior experience required; comprehensive on-site training provided
          • Work Monday to Friday, from 9:00 AM to 5:00 PM, with occasional additional hours during peak seasons.

              BENEFITS:

              • Excellent remuneration package based on experience, skills, and performance
              • A dynamic international team with a positive and friendly atmosphere
              • Guidance and tools to reach your full potential
              • Join a supportive and energetic team in client’s Paphos office
              • Relocation Package: Extensive package including flight expenses and paid accommodation
              • Additional bonuses for hard work and dedication
              • Enjoy hours that fit your lifestyle
              • Opportunities for advancement within the company
              • Participate in events that foster a fun and friendly work environment
              • And many others!


              Departamento: Information & Technology
              Jornada sin especificar
              Otros contratos
              Salario sin especificar
              Customer Care Specialist with German (Ljubljana)
              Wibit Consulting & Services (WibitCS)
              Sin especificar
              Hace 8h

              In collaboratie we are working with a BPO with great employee satisfaction ratings to find experienced German-speaking Customer Care Specialists to work remotely in Slovenia. The successful candidates would support customers of financial services company.

              Location: Remote/work from home in Slovenia

              Employment type: Full-time

              DUTIES AND RESPONSIBILITIES:

              • Deliver exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction
              • Research and provide accurate and timely responses to inquiries coming through phone, email, and live chat support channels
              • Navigate internal and external documentation and resources to provide world-class service
              • Identify and escalate priority or unresolved issues to appropriate internal teams
              • Route calls to the appropriate resources when necessary and document all customer interaction information according to standard operating procedures
              • Identify, troubleshoot, and communicate emerging trends and patterns in accomplished issues
              • Strive for high-standard customer satisfaction and experience and ensure that all calls are handled professionally based on the quality guidelines set by the client
              • Adhere to established protocols, KPIs, guidelines, and company policies to ensure consistent and standardized delivery of customer service
              • Foster a collaborative work environment by engaging with team members, supervisors, and other departments to resolve customer issues, share knowledge, and contribute to a positive team atmosphere.

                REQUIREMENTS:

                • System knowledge:
                • Very good user knowledge of common PC applications
                • Communicative knowledge / social skills / soft skills: Very good knowledge of German (at least C1 level);
                • Good ability to express yourself verbally and in writing in German
                • Flexibility, friendliness, resilience, independence, reliability
                • Skilled conversation skills, linguistic fluency, and understandable pronunciation in German
                • Good communication and teamwork skills
                • Expertise: Basic credit card-specific knowledge desirable

                  OFFER:

                  • Excellent remuneration package based on experience, skills and performance
                  • Indefinite contract
                  • Private health and life insurance
                  • Fully remote work from Slovenia
                  • A dynamic and creative team with a positive and friendly atmosphere
                  • Good work environment - the employer can show off great reviews from their employees
                  • Guidance and tools to reach your full potential.


                  Departamento: Information & Technology
                  Jornada sin especificar
                  Otros contratos
                  Salario sin especificar
                  Content Moderator with Hebrew (Lisbon)
                  Wibit Consulting & Services (WibitCS)
                  Sin especificar
                  Hace 8h

                  In collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit a Hebrew-speaking Content Moderator for their Lisbon office.

                  Location: Lisbon, Portugal (client willing to consider remote work as well)

                  Employment type: Full-time

                  Remuneration: Base salary.

                  DUTIES AND RESPONSIBILITIES:

                  • Review user-generated video content for an online platform
                  • Delete and block content according to the policies, as well as filter, organise, and evaluate it.

                  REQUIREMENTS:

                  • Native/fluent in Hebrew, both oral and written
                  • Upper-intermediate level of English (B2)
                  • Computer literate with the ability to adopt new knowledge quickly
                  • Comfortable with reviewing content that may be deemed inappropriate, violent and/or contain explicit material without bias
                  • Strong critical and contextual thinking skills
                  • Ability to work in a fast-paced environment with high volumes and changing demands
                  • Ability to work independently, with minimal supervision, and as a part of the team.

                  OFFER:

                  • Affordable accomodation in single rooms in shared apartments provided by the employer
                  • Sponsored yearly flight back home and return of flight costs to Portugal
                  • Full-time job 40 Hours per week (8 hours per day with an additional lunch break hour) on a weekly rotational shift pattern covering operating hours 24/7
                  • Health insurance
                  • Cafeteria on site
                  • 3 week training partially compensated by the employer
                  • Holiday of 22 days per year
                  • A dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
                  • Guidance and tools to reach your full potential.


                  Departamento: Information & Technology
                  Jornada sin especificar
                  Otros contratos
                  Salario sin especificar
                  Content Moderator with Hebrew (Lisbon)
                  Wibit Consulting & Services (WibitCS)
                  Sin especificar
                  Hace 8h

                  In collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit a Hebrew-speaking Content Moderator for their Lisbon office.

                  Location: Lisbon, Portugal (client willing to consider remote work as well)

                  Employment type: Full-time

                  Remuneration: Base salary

                  DUTIES AND RESPONSIBILITIES:

                  • Review user-generated live video content for an online platform
                  • Ensure that minors under the age of admission are not making use of the Livestream function
                  • Delete and block content according to the policies, as well as filter, organise, and evaluate it

                  REQUIREMENTS:

                  • Native/fluent in Hebrew, both oral and written
                  • Upper-intermediate level of English (B2)
                  • Computer literate with the ability to adopt new knowledge quickly
                  • Comfortable with reviewing content that may be deemed inappropriate, violent and/or contain explicit material without bias
                  • Strong critical and contextual thinking skills
                  • Ability to work in a fast-paced environment with high volumes and changing demands
                  • Ability to work independently, with minimal supervision, and as a part of the team

                  OFFER:

                  • Affordable accomodation in single rooms in shared apartments provided by the employer
                  • Sponsored yearly flight back home and return of flight costs to Portugal
                  • Full-time job 40 Hours per week (8 hours per day with an additional lunch break hour) on a weekly rotational shift pattern covering operating hours 24/7
                  • Health insurance
                  • Cafeteria on site
                  • 3 week training partially compensated by the employer
                  • Holiday of 22 days per year
                  • A dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
                  • Guidance and tools to reach your full potential


                  Departamento: Information & Technology
                  Jornada sin especificar
                  Otros contratos
                  Salario sin especificar
                  Content Moderator with Hebrew (Lisbon)
                  Wibit Consulting & Services (WibitCS)
                  Sin especificar
                  Hace 8h

                  In collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit a Hebrew-speaking Content Moderator for their Lisbon office.

                  Location: Lisbon, Portugal

                  Work model: on-site

                  Employment type: Full-time

                  Remuneration: Base salary

                  DUTIES AND RESPONSIBILITIES:

                  • Review Ads for an online platform
                  • Delete and block content according to the policies, as well as filter, organise, and evaluate it

                  REQUIREMENTS:

                  • Native/fluent in Hebrew, both oral and written
                  • Upper-intermediate level of English (B2)
                  • No resident card required - Israeli citizens with a Job Seeker visa which they managed to obtain by themselves are accepted
                  • Computer literate with the ability to adopt new knowledge quickly
                  • Comfortable with reviewing content that may be deemed inappropriate, violent and/or contain explicit material without bias
                  • Strong critical and contextual thinking skills
                  • Ability to work in a fast-paced environment with high volumes and changing demands
                  • Ability to work independently, with minimal supervision, and as a part of the team

                  OFFER:

                  • Affordable accomodation in single rooms in shared apartments provided by the employer
                  • Sponsored yearly flight back home and return of flight costs to Portugal
                  • Full-time job 40 Hours per week (8 hours per day with an additional lunch break hour) on a weekly rotational shift pattern covering operating hours 24/7
                  • Health insurance
                  • Cafeteria on site
                  • 2 week training partially compensated by the employer
                  • Holiday of 22 days per year
                  • A dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
                  • Guidance and tools to reach your full potential


                  Departamento: Information & Technology
                  Jornada sin especificar
                  Otros contratos
                  Salario sin especificar
                  Detection Analyst with Hebrew (Lisbon)
                  Wibit Consulting & Services (WibitCS)
                  Sin especificar
                  Hace 8h

                  In collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit a Detection Analyst with Hebrew for their Lisbon office. The successful employee would be responsible for evaluating online social media or advertising content. As a Detection Analyst, you will be an expert in Open Source Intelligence (OSINT) Collection methods and tradecraft and help drive the team’s ability to detect new abuse trends that may affect users.

                  Location: Lisbon, Portugal

                  Work model: on-site

                  Employment type: Full-time

                  Remuneration: Base salary

                  DUTIES AND RESPONSIBILITIES:

                  • Responsible for evaluating online social media, web page content, and advertising content while adhering to evolving criteria and specifications.
                  • Visually navigate and review images, videos, accounts and text-based content demonstrating the capability to evaluate their relevance and significance, with the intention of raising pertinent issues as necessary.
                  • Establish deep familiarity with the client’s dynamic, fast-changing Intel requirements; serve as a thought leader on the team helping to bridge fast-changing client requirements with ongoing OSINT detection work.
                  • Maintain deep expertise in Open Source Intelligence Collection methods, tools, and strategies. Ensure OSINT tools and methods are appropriately calibrated to respond to client’s rapidly changing collection requirements.
                  • Working with the client, pilot new OSINT sources, methods, tools, and processes; provide the clients with reports on results.
                  • Working with client representatives, help develop new methods for quantifying detection requirements, identify collection gaps, and pilot new strategies to address these gaps.
                  • Working with Team Leads, help with overall program quality assurance measurements & identify areas for improvements.
                  • Utilize your knowledge and experience to offer guidance and mentorship to your colleagues.
                  • Ensure the consistent delivery of top-tier quality across all outcomes.
                  • Balance priorities of daily workflow tasks in line with client needs
                  • Take an active role in client meetings to deliberate ongoing challenges and actively contribute to the development of workarounds and resolution pathways.
                  • Regularly provide support for various workflows, markets, and processes in alignment with the evolving demands of the business.
                  • Generate structured intelligence reports using information provided by the team or other relevant sources, with the objective of providing comprehensive insight and visibility to stakeholders.

                  REQUIREMENTS:

                  • Native/fluent in Hebrew (C1), both oral and written
                  • Upper-intermediate level of English (B2)
                  • No resident card required - Israeli citizens with a Job Seeker visa which they managed to obtain by themselves are accepted
                  • Computer literate with the ability to adopt new knowledge quickly
                  • Comfortable with reviewing content that may be deemed inappropriate, violent and/or contain explicit material without bias
                  • Strong critical and contextual thinking skills
                  • Ability to work in a fast-paced environment with high volumes and changing demands
                  • Ability to work independently, with minimal supervision, and as a part of the team

                  OFFER:

                  • Affordable accommodation in single rooms in shared apartments provided by the employer
                  • Sponsored yearly flight back home and return of flight costs to Portugal
                  • 40 hours per week (8 hours per day with an additional lunch break hour) on
                    a rotational shift pattern, Monday to Friday 07:00 to 18:00, local business hours.
                  • Health insurance
                  • Cafeteria on site
                  • 2 weeks of training partially compensated by the employer
                  • Holiday of 22 days per year
                  • A dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
                  • Guidance and tools to reach your full potential
                  • Since you will work for the Hebrew
                    market the holidays of the respective market will apply. If you work on a Hebrew public holiday, you will receive an extra compensation day that you can spend later, with the consent of the project.


                  Departamento: Information & Technology
                  Jornada sin especificar
                  Otros contratos
                  Salario sin especificar
                  Overseas Sales General Manager with Chinese (Beijing)
                  Wibit Consulting & Services (WibitCS)
                  Sin especificar
                  Hace 8h

                  We are seeking a highly driven and entrepreneurial Overseas Sales General Manager with Chinese to lead our energy storage product market expansion. The successful candidate will develop and execute global sales strategies, build a high-performance sales team, and drive revenue growth in key international markets.

                  Location: Global (Based in China or International)

                  Job Description:

                  Key Responsibilities:

                  - Lead and manage the company’s overseas marketing and sales efforts, setting annual performance targets and creating business plans to meet those goals.

                  - Analyze global market trends and implement strategies to expand the company’s presence in the energy storage market.

                  - Build and manage the sales department, focusing on recruitment, training, and team development.

                  - Maintain and improve customer relationships, identify customer needs, and enhance service offerings to improve satisfaction.

                  - Oversee cost and profit management for the sales department, ensuring alignment with business goals.

                  Requirements:

                  - Bachelor’s degree or above.

                  - Strong analytical, organizational, and problem-solving skills.

                  - Proven experience in team building, leadership, and managing high-pressure environments.

                  - Excellent communication and negotiation skills, with a strong sense of insight.

                  - Driven with a focus on results and a strong work ethic.

                  Preferred Experience:

                  - Experience with major companies in the energy storage sector, such as Tesla Energy, LG Energy Solution, BYD, Sonnen, or Fluence.

                  Candidate Profile:

                  - Chinese native/Fluent speaking person with entrepreneurial spirit with a focus on achieving sales targets.

                  - Proven ability to build and manage a team from scratch.

                  - Highly organized, detail-oriented, and able to manage high-pressure environments and demanding targets.

                  - Strong interpersonal and negotiation skills, with the ability to communicate effectively across different markets.

                  Join us in driving global expansion in the energy storage industry. This is an exciting opportunity to shape the future of energy solutions!



                  Departamento: Sales
                  Jornada sin especificar
                  Otros contratos
                  Salario sin especificar
                  Recruitment and Employer Brand Manager with Chinese (Dubai)
                  Wibit Consulting & Services (WibitCS)
                  Sin especificar
                  Hace 8h

                  In collaboration we are seeking a Chinese-speaking Recruitment and Employer Brand Manager to lead recruitment efforts and employer branding initiatives for our Dubai-based operations. The ideal candidate will develop and implement strategies to attract top talent, enhance the company’s reputation in the Middle Eastern market, and ensure seamless recruitment processes.

                  Location: Dubai, UAE

                  Key Responsibilities:

                  - Develop and implement recruitment strategies to attract top talent for Dubai operations.

                  - Manage employer branding initiatives to strengthen the company’s reputation as an employer of choice in the Middle East.

                  - Collaborate with various departments to identify staffing needs and create job descriptions that align with company goals.

                  - Oversee the entire recruitment process, including sourcing, interviewing, and onboarding.

                  - Monitor and analyze recruitment metrics, making data-driven improvements to strategies.

                  - Build and maintain relationships with external recruitment agencies and partners.

                  Requirements:

                  - Experience in **recruitment and employer branding** preferred.

                  - Strong communication and interpersonal skills.

                  - Ability to work independently in a fast-paced environment.

                  - Proficiency in Chinese and English; Arabic is a plus.

                  - Familiarity with the retail and consumer goods industry in the Middle East is an advantage.

                  Key Skills:

                  - Recruitment and Employer Branding experience.

                  - Strong communication skills to manage relationships with candidates, internal teams, and external partners.

                  - Knowledge of the Middle Eastern market and industry trends.

                  Candidate Profile:

                  - Organized, proactive, and able to multitask.

                  - Adaptable to changing environments and able to solve problems independently.

                  - Eager to enhance the company’s market presence through effective recruitment and branding efforts.

                  This role offers an exciting opportunity to shape the talent acquisition landscape for a growing organization in the Middle Eastern market. Apply today!



                  Departamento: Human resources & Staffing
                  Jornada sin especificar
                  Otros contratos
                  Salario sin especificar
                  Network Support Agent with German (Lisbon)
                  Wibit Consulting & Services (WibitCS)
                  Sin especificar
                  Hace 8h

                  In collaboration we are working with a leading tech company that is looking to recruit a Network Support Agent (German) for their Lisbon office.

                  Ideal job for candidates that have an experience working for a Telecom company in the fixed-line process for any of the following global Telecom clients across the globe. If you’ve handled customer issues related to Broadband/Fibre Provisioning, No-Connectivity, Wireless, Slow-Speed issues, you’ll have a good rewarding career on the Network-side of how customers consume Internet and Data & Voice Services


                  Location: onsite in Lisbon, Portugal

                  Employment type: Permanent.

                  DUTIES AND RESPONSIBILITIES:

                  • Review and verify client's access and circuit orders by performing network checks, site readiness, and component testing to ensure accuracy and alignment with customer orders
                  • Manage and document all checks, tasks, and escalations to ensure on-time delivery and resolution, including handling exceptions and providing updates via phone, email, and tickets
                  • Track and resolve third-party access provider activities, milestones, and escalations while coordinating with local field technicians, vendors, and Telco providers for testing, installation, and activation
                  • Conduct standard testing based on product type, troubleshoot, document, and resolve issues, and certify end-to-end services
                  • Provide weekly performance summaries to improve turnaround and support escalated cases from Network Field Operations or customers.

                    REQUIREMENTS:

                    • Customer-facing experience with strong knowledge of telecommunications and experience working with tech / telecommunications industry
                    • Proficiency in German and English (C1)
                    • Basic understanding of networking infrastructure (hubs, switches, routers, mainly Layer 1 & 2)
                    • Excellent task management skills, including attention to detail, ability to follow instructions, organize follow-up tasks, and document actions
                    • Proficient in coordinating with others to ensure task completion
                    • Strong computer skills, with experience navigating multiple applications
                    • Minimum 1 year experience in same / similar roles.

                      BENEFITS:

                      • Permanent contract
                      • Competitive salary
                      • Private health and life insurance from day one in the company
                      • Working hours: Monday to Friday
                      • On-site Work Module
                      • Meal allowance on card/voucher.


                      Departamento: Information & Technology
                      Jornada sin especificar
                      Otros contratos
                      Salario sin especificar
                      Customer Sales & Support Agent with Croatian (Paphos)
                      Wibit Consulting & Services (WibitCS)
                      Sin especificar
                      Hace 8h

                      In collaboration we are working with a leading financial services company who are looking to recruit a Customer Sales & Support Agent with Croatian for their Paphos office.

                      Location: Paphos, Cyprus

                      Employment type: Full-time

                      Remuneration: Base salary + commission.

                      DUTIES AND RESPONSIBILITIES:

                      • Promote the company's products and service
                      • Strong customer service orientation with excellent communication and interpersonal skills, able to build rapport and establish trust with customers
                      • Increase chances of future sales
                      • Ensure clients receive the highest level of service at any moment given
                      • Assist customers via phone, email, and chat, providing detailed product information and resolving issues
                      • Meet and exceed sales targets and goals
                      • Collaborate with team members to achieve sales objectives
                      • Work Monday to Friday, from 9:00 AM to 5:00 PM, with occasional additional hours during peak seasons.

                      REQUIREMENTS:

                      • Proficiency in Croatian. B2 level in English (and higher)
                      • Secondary education with a school-leaving examination or higher
                      • Hardworking, independent, and resilient
                      • Fast learner with a motivated, target-driven mindset
                      • Excellent communication and interpersonal skills
                      • No prior experience required; comprehensive on-site training provided
                      • Work Monday to Friday, from 9:00 AM to 5:00 PM, with occasional additional hours during peak seasons.

                          BENEFITS:

                          • Excellent remuneration package based on experience, skills, and performance
                          • A dynamic international team with a positive and friendly atmosphere
                          • Guidance and tools to reach your full potential
                          • Join a supportive and energetic team in client’s Paphos office
                          • Relocation Package: Extensive package including flight expenses and paid accommodation
                          • Additional bonuses for hard work and dedication
                          • Enjoy hours that fit your lifestyle
                          • Opportunities for advancement within the company
                          • Participate in events that foster a fun and friendly work environment
                          • And many others!


                          Departamento: Information & Technology
                          Jornada sin especificar
                          Otros contratos
                          Salario sin especificar
                          Customer Service Representative with Slovenian
                          Wibit Consulting & Services (WibitCS)
                          Barcelona, Barcelona
                          Hace 8h

                          In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Customer Service Representative (Slovenian) for their Barcelona office.


                          Full time position 38,5h/week (Monday to Sunday).

                            Temporary Contract.

                            Location: Barcelona, on-site


                            DUTIES AND RESPONSIBILITIES:

                            • As a customer support advisor for a prestigious travel company, you will be in charge of understanding and identifying customer needs.
                            • You will be listening, responding and mediating between our international travelers and accommodation suppliers of all over the world, always ensuring a high level of customer service.
                            • Clarifying inquiries about service, payment, and technical requirements, providing accurate information and following set processes, via email and phone.

                              REQUIREMENTS:

                              • Slovenian: C2 level and advanced English
                              • Excellent communication and interpersonal skills both written and spoken
                              • User friendly PC skills: Office 365, CRM Database, and other internal platforms.
                              • A problem-solving and solution-driven mentality
                              • A positive, motivated mindset will help you deal with some tricky customer problems.
                              • Goal-oriented work approach
                              • An open mind to changing priorities and business processes.
                              • Affinity with Accommodation Platforms
                              • Experience within customer service or contact center environments will be valued.
                              • Availability to work from the office and from home (within 100km of the office)

                              BENEFITS:

                              • Feel Good - program which includes Spanish lessons, quizzes with prices, free group activities such as running, beach volleyball, roller skating and much more!
                              • Free private health insurance if interested when getting a permanent contract.
                              • Flexible remuneration in nursery school transport if interested after the probation period.
                              • A multicultural and international working environment
                              • Modern office spaces, well connected by public transport and close to Glories shopping mall (Westfield)
                              • Free coffee every day and free fruit once a week
                              • Be part of an exciting industry leading department with great opportunities to learn and grow your career
                              • 3 weeks of Initial training and continued personal coaching


                              Departamento: Information & Technology
                              Jornada sin especificar
                              Otros contratos
                              Salario sin especificar
                              Customer Service Representative with Dutch (Bratislava)
                              Wibit Consulting & Services (WibitCS)
                              Sin especificar
                              Hace 8h

                              In collaboration we are working with a leading BPO/outsourcing company that is seeking to onboard a Customer Service Representative remotely in Slovakia or hybrid in Bratislava. The employee would join a team that supports customers of a market leader in design and technology of household appliances.

                              Location: Fully remote/work from home in Slovakia or hybrid in Bratislava

                              Employment type: Full-time, permanent contract

                              DUTIES AND RESPONSIBILITIES:

                              • Handle inbound calls from existing and potential customers, assisting with enquiries and looking for solutions if they are experiencing difficulties with their order or device.
                              • As you work, you will be using leading-edge diagnostic tools and Excel to help guide clients in solving issues with their machines.
                              • In more extenuating circumstances you may agree and arrange a technician visit or to send additional/spare parts directly to the clients.
                              • You´ll be on the lookout for opportunities to talk with clients about new and exciting products that are regularly launched into the market as well as existing products (cross-selling and up-selling).
                              • You’ll be an Ambassador by educating customers , and demonstrating a full understanding of products and brand values.

                              REQUIREMENTS:

                              • Have a fluent level of written & spoken Dutch (C1)
                              • Have a good level of English to communicate with our international team.
                              • Be eligible to work in Slovakia and resident in the Slovakian territory.
                              • Appreciate excellent customer service – no matter whether it’s a call, email, or social media, we want to offer our customers the best possible experience.
                              • Have good computer skills and experience with MS Office.
                              • Solution-oriented to provide the correct and best outcome for the customer.
                              • Well-organised and able to prioritise the workload with the ability to work under pressure.

                              OFFER:

                              • Working hours: Full Time (40 hours per week) rotating schedule Monday - Sunday between 8 am and 8 pm, 5 days/week (rotative weekends, two weekends off per month guaranteed).
                              • Hybrid model within 50 km of the office and work from home if further away
                              • 3 weeks of fully office based training from Monday to Friday from 9 AM to 6 PM
                              • 5,85€/day meal voucher (117€/month).
                              • A commuting allowance of €50 per month (€600 per annum).
                              • Multisport Card
                              • Possibility to earn a KPI-Based Performance Bonus of up to 10% of the monthly salary.
                              • Paid 5 extra days (personal days) per annum in case of emergencies and short-term absences.
                              • Hybrid working model in an outstanding work location and facilities in our brand-new offices in Bratislava.


                              Departamento: Information & Technology
                              Jornada sin especificar
                              Otros contratos
                              Salario sin especificar
                              Air Travel Consultant with German (Brno)
                              Wibit Consulting & Services (WibitCS)
                              Sin especificar
                              Hace 8h

                              In collaboration we are working with a leading airlines. Together, we're looking for proactive and customer-focused Air Travel Consultants with German who would like to join the team in Brno

                              Work model: On-site in Brno

                              Employment type: Full-time or Part-time after 6 months

                              DUTIES AND RESPONSIBILITIES:

                              • Be a primary contact for customers of the airlines via incoming phone calls in German and English
                              • Assist the customers with their reservations, cancellations, online check-in, guidance in terms and policies, and more
                              • Register details of your conversations in a dedicated system
                              • Provide timely and friendly resolution to customers' enquiries while maintaining a high level of speed and quality to meet standard KPIs

                                  REQUIREMENTS:

                                  • Fluent German (B2) and fluent English (B2) language, both verbal and written
                                  • Willingness to relocate to Czech Republic or already residing there
                                  • Good computer skills
                                  • Optimistic, friendly, positive, stress-resilient personality, service-oriented profile
                                  • Ability to work in shifts, also night shifts, in a fast-paced environment
                                  • If you wish to work remotely, a fast and stable wired internet connection (at least 16/10 mbps) and a smartphone is necessary

                                  OFFER:

                                  • Full-time job with possibility of going part-time after 6 months, if the KPIs are met
                                  • Schedule pattern from Monday to Sunday known 2 weeks in advance, changing bi-weekly, with six 8,5 hours long shifts of work the first week, and 4 days the next week (consecutive), including night shifts
                                  • Relocation support with accommodation for the first 10 weeks, travel cost reimbursement and SIM card
                                  • Unlimited employment contract with 3 days of probation period
                                  • 10 days of fully paid training
                                  • Meal allowance of 85 CZK net per day
                                  • Multisport card
                                  • Language course contribution
                                  • 22 working days of vacation after the 3 months of probation period, and 25 days after 3rd year
                                  • 4 free consultations with a psychologist monthly
                                  • Public health and social insurance
                                  • A dynamic and diverse job in a pleasant and modern environment


                                  Departamento: Information & Technology
                                  Jornada sin especificar
                                  Otros contratos
                                  Salario sin especificar
                                  Customer Support Agent with Finnish or Swedish (Riga)
                                  Wibit Consulting & Services (WibitCS)
                                  Sin especificar
                                  Hace 8h

                                  In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Customer Support Agent in Riga.

                                  Work model: On-site

                                  Location: Riga, Latvia

                                  Employment type: Full-time

                                   

                                  DUTIES AND RESPONSIBILITIES:

                                  • Handle incoming message requests from customers of a payment platform over phone, chat and email and provide resolution to end users
                                  • Record case resolutions in the contact center tool based on client communication
                                  • Ensure that cases are resolved within the case life cycle
                                  • Escalate priority issues per client specifications to the immediate lead if applicable
                                  • Work independently and within a team
                                  • Communicate well with internal and external contacts
                                  • Provide exemplary customer experience
                                  • Meet quality standards on all handled contacts
                                  • Follow the schedule of work days and hours, be ready to start working on time
                                  • Handle contacts while maintaining the targets defined for the project: response time, handle time, and resolution rate aligned with project KRAs
                                  • Consider any additional ad hoc tasks that may contribute to better service to the client or improvement of your KPIs
                                  • Attend trainings

                                       

                                      REQUIREMENTS:

                                      • Proficient Finnish or Swedish (C1) and fluent in English (B1+) language, both verbal and written
                                      • Previous experience in an outsourced customer service environment is nice to have
                                      • Willingness to relocate to Riga or already residing there
                                      • EU citizenship or valid work permit for Latvia
                                      • Computer literacy with a minimum typing skill of 50 wpm with 90% accuracy
                                      • Optimistic, friendly, positive, and self-motivated personality
                                      • Ability to work in team
                                      • Service-oriented profile and with a focus on problem solving
                                      • Ability to work shift hours/ part time (to the extent legally possible), adapting fast on change of prioritization
                                      • No remarks in a background check, e.g. no criminal record, and willingness to participate in such background check process during the recruitment process

                                       

                                      OFFER:

                                      • Paid startup training and professional development sessions
                                      • Shifts within the line operating hours 9 - 18 from Monday to Friday
                                      • Relocation support
                                      • A dynamic and diverse job in a pleasant and modern environment
                                      • Opportunities for personal and professional development
                                      • Team-building activities


                                      Departamento: Information & Technology
                                      Jornada sin especificar
                                      Otros contratos
                                      Salario sin especificar
                                      Customer Service Representative - Dutch/Flemish (Athens)
                                      Wibit Consulting & Services (WibitCS)
                                      Sin especificar
                                      Hace 8h

                                      In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Dutch speaking Customer Representative to join their teams in Greece and support clients of a car or accommodation rental company.


                                      Location: Remote/work from home from anywhere in Greece

                                      Employment type: Full-time

                                       

                                      DUTIES AND RESPONSIBILITIES:

                                      • Handle all incoming contacts from customers (drivers, accommodation hosts or guests) through various channels (phone, email and chat)
                                      • Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
                                      • Act as a key focal point for our leading partners by answering basic questions and general enquiries, cancellations and amendments
                                      • Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
                                      • Make sure that great levels of client service is delivered at all times as well as a positive experience for our partners

                                       

                                      REQUIREMENTS:

                                       

                                      • Native/fluent in Dutch, both oral and written. Fluent in English (at least B2 level)
                                      • Previous work experience in customer service/support roles
                                      • Car rental or travel experience is preferable
                                      • Hospitality experience will be nice to have
                                      • Passionate about customers and customer service
                                      • Problem-solving skills
                                      • Upbeat and positive attitude
                                      • Ability to identify, apply and explain your product and/or service expertise with clarity

                                       

                                      OFFER:

                                      • Excellent remuneration package based on experience, skills and performance
                                      • A dynamic and creative team with positive and friendly atmosphere
                                      • Private life and health insurance
                                      • Financial support in case of courses/seminars the employee would like to take part in
                                      • 25 days’ annual leave per year
                                      • Relocation support
                                      • Guidance and tools to reach your full potential


                                      Departamento: Information & Technology
                                      Jornada sin especificar
                                      Otros contratos
                                      Salario sin especificar
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